We welcome our international customers and it would be our great pleasure to serve them and sell our product globally. We offer worldwide shipping. However, shipping is not free.
We operate in the following ways when it comes to international orders and shipments.
1. We offer a flat rate of shipping that is USD 55.00 or INR 4000 per order
· All the products are shipped via recognized shipping companies like FedEx / DHL /UPS/ARAMEX etc.
2. Shipping based on the volumetric weight of the shipment and destination.
· You can place the order on our website and select the manual payment method.
· Once you finalize the order, you can make payment via PayPal/bank transfer shared with you over our website or on your email or WhatsApp.
· Once the payment is done and your order is processed, our logistic team will get it weighed by the India post or FedEx / DHL /UPS/ARAMEX etc.
· Our support team will contact you over email/WhatsApp and quote you the best possible shipping rates based on the volume of the shipment.
· The shipping cost quoted will be conveyed to you and the products will be dispatched as soon as we will receive the quoted shipping charges.
Additional Information:
· Any custom charges or duties levied in the respective country of the customer has to be borne by the customer.
· Shipping time is usually 7-10 working days.
· Customer would be informed once the product is shipped from our warehouse and the tracking number will be shared.
· Throwpillow is not responsible for delays in transit after the product has been shipped. We can only try to push the shipping company to deliver the product in a timely manner.
We do not offer payment on receipt or cash on Delivery on international orders and shipment
· In certain cases, where the customer is interested in purchasing more than 2 items and wants to get a better shipping rate, he or she can do so by following these steps
International Returns / Cancellations or Refunds.
· Currently, we do not offer any order cancellations/returns/ exchange or refunds on International shipments.
· Once the payment has been done, the payment cannot be reversed or returned under any circumstances.