Yellow Mustard Tassel Queen Lumbar Cover

We try our best to ship orders on time but owing to the 100% handmade nature of our products there may be unexpected delays and we hope and sincerely request you to consider it while placing the order.

Items arrive approximately within 7-12 days after placing the order.

Dispatched in 4-7 working days. Most of our items are made to order so dispatch time can be longer than usual. We will inform you in case your order dispatch time is delayed by more than 15 days.

Processing & Delivery times may be longer if there is a waiting list for a specific product or during the festival time.

I. Tentative Processing time is as follows:-

A. Small scale orders (3 products or less):

1. Products are ready to ship in 3-5 working days.

2. Customized products ready to ship in 5-6 working days

3. Tassel throws ready to ship in 3-5 working days

B. Large scale orders (more than 3 products):

1. Products are ready to ship in 5-7 working days.

2. Customized products ready to ship in 6-10 working days

A shipping confirmation mail along with a tracking id shall be sent to you once the product is dispatched.

II. Delivery Time

Economy Shipping: Arrives in 5-7 working days

Express Shipping: Arrives in 3-4 business days

Rush Shipping: Arrives in 1-2 business days

We also request you to give the correct address and phone no. details at the time of placing the order.Shipping policy

If you are planning to travel and will be unavailable on the contact number, please inform us in advance so that we can plan the shipping and delivery at your convenience.

· On rare occasions, some items may be delivered outside the published timed windows due to unavoidable circumstances.

Pick out your favorite designs from our vast range of patterns and let us know the custom size, shape, color, and material you want. We’ll bring them all together and you’ll find it at your doorstep on time!

For further assistance on personalized curation, design, and styling, please drop us an email at thethrowpillow@gmail.com or Whatsapp us on +91 8377881009

We gladly accept retuns if our products are damaged.

Just contact us within: 1 day of delivery

Ship items back to us within 5 days of delivery.

Once we will receive the product and if the defect is there a new product will be made and dispatched again. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If the item is not returned in its original condition or in a specified time period, the exchange will not be initiated. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Return & Exchange not applicable on the following:-

1. Custom Orders

Custom orders begin production immediately upon order and are built to your specifications. They cannot be canceled, changed, returned or refunded at any time.

2. Sale items

Final sale and clearance items are considered the final sale and are non-returnable and non-refundable.

3. Most Important:

We do not have change of heart/mind return & refund policy. It can only be exchanged

4. Defects quoted because of the slight variation in the color or size of the product.

PLEASE NOTE: THE IMAGES WE DISPLAY HAVE THE MOST ACCURATE COLOR POSSIBLE. DUE TO DIFFERENCES IN COMPUTER MONITORS, WE CANNOT BE RESPONSIBLE FOR VARIATIONS IN COLOR BETWEEN THE ACTUAL PRODUCT AND YOUR SCREEN. PLEASE BE ADVISED THAT IN SOME CASES PATTERNS AND COLORS MAY VARY ACCORDING TO SIZE. LENGTHS AND WIDTHS MAY VARY FROM THE PUBLISHED DIMENSIONS. WE DO OUR BEST TO PROVIDE YOU WITH AN ACCURATE MEASUREMENT, BUT PLEASE BE ADVISED THAT SOME VARIATION EXISTS AND THIS IS NOT A MANUFACTURING DEFECT.

 

Note:

There may be errors in the prices, descriptions, or images of certain merchandise and we must reserve the right to restrict orders of those items.

Certain merchandise may have strict no return/refund policies which would be mentioned on the product detail page of the website.

Terms & Conditions

· A used or damaged/ the tampered product will not be eligible for return/refund or exchange.

· Item must have the original packing, labels, and tags intact, the altered and illegible serial number will also void return.

· Our team will check the item for any quality issues or any particular concerns as mentioned by you.

· Please cooperate with our customer support team for a smooth refund/exchange process.

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